Upgrading a company’s network
The company is highly IT-savvy and is a wholly Macintosh operation.
The initial brief was to upgrade equipment as required to provide better operational performance. This was achieved rapidly and with significant economy.
The ongoing brief is to provide IT support including maintaining the equipment, providing hardware and software support, identifying and correcting workflow bottlenecks with IT solutions and providing training as required.
This has been manifestly achieved: IT performance has been measurably improved and support requirements have been reduced to about 1 day per week.